Help

Frequently asked questions

How are readings delivered?

Digital guides are delivered through your secure order page. Personalized readings are prepared by our team and delivered through the order fulfillment message or the email on your order.

How long does a personalized reading take?

The expected delivery window is shown on the product or order. Contact us if your order is overdue.

Can I request a refund?

See our refund policy. Contact us before disputing a payment so we can help.

Need help?

Contact the Keepers and include your order details.